Build everlasting customer relationships with the world’s favorite CRM Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software.
Omnichannel communication
Connect with your customers wherever they are
Converse in real-time with customers and prospects. Get notified when someone interacts with your brand—whether they're browsing your website, reading an email, or talking about your brand on social media.
- Reach customers across every channel: telephone, email, live chat, and social media.
- Get real-time notifications when customers interact with your business.
- Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
SalesForce & Marketing Automation
Save more time with automation
Your sales team deals with time-consuming but important tasks such as scheduling sales appointments, sending follow-up letters and emails, tracking contacts, and updating sales opportunities. Zoho CRM automates these mundane sales processes and empowers your sales reps to concentrate on creating and nurturing leads, closing deals, and growing your customer relationships.
Get your marketing and sales teams on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spend to sales revenue with the Google Ads integration.
- Automate every aspect of your business and cut out time-intensive, repetitive tasks.
- Streamline your lead nurturing process and make the most of every incoming lead.
- Trigger instant actions, stay on top of activities and follow up better with workflows.
Omnichannel communication
Get real-time reports and insights
- Make smarter business decisions with powerful, real-time analytics.
- Measure and manage your organization’s territory-wide sales performance.
- Track key performance indicators, including current trends and future predictions
Conversational AI for smarter selling
- Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant.
- Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals.
- Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions.
Unified Customer Experience Platform
Keep up the sales pace with remote-ready features
Deliver exceptional experiences to customers across all stages of their lifecycle with added functionalities like helpdesk, email & social media marketing, surveys, and analytics built around your CRM.
Conduct sales meetings and presentations
Conduct presentations and meetings from within your CRM. Organize webinars, convert attendees to leads, and get webinar reports, all within your CRM.
Stay ahead of the numbers
Never lose track of sales and performance metrics, even while you are away. From dedicated mobile apps to blended dashboards, our powerful AI tools ensure you are always ahead of the curve.
Collaborate with your team
Collaborate with your team through common feeds. Share insights, answer each other's questions, and send lead or deal updates to keep everyone on the same page.
STANDARD
Per Employee/Per Month
Billed Annually
Rules
Workflows
Multiple Pipelines
Mass Email
Custom Dashboards
PROFESSIONAL
Per Employee/Per Month
Billed Annually
Everything in STANDARD
SalesSignals
Blueprint
Web-to-Case Forms
Validation Rules
Inventory Management
ENTERPRISE
Per Employee/Per Month
Billed Annually
Everything in PROFESSIONAL
Zia AI
CommandCenter
Canvas
Multi-user Portals
Advanced Customization
Mobile SDK & MDM
ULTIMATE
Per Employee/Per Month
Billed Annually
Everything in ENTERPRISE
Advanced BI – bundled with Zoho Analytics
Enhanced Feature Limits
30-day Trial
Zoho CRM offers everything you need to increase leads, accelerate sales, and measure sales performance
Client Reviews
Zoho CRM Testimonials
Hanh Nguyen
Digital Marketing Manager, Aqua Expeditions
Ignacio Galarraga
CEO, The Netmen Corp
Divya Sundaraju
Asst. Manager, FundsIndia
Frequently Asked Questions
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact: [email protected]
Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew.
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